Sustainability: Financial, Environmental, Community
The triple bottom line. At Multiplex we recognise our value and reputation are not just measured by our project delivery and financial performance. Importantly, the long term success of our business is built upon our people.
We are proud of our exemplary track record in safety, sustainability and quality of delivery. We actively work to improve social, economic and environmental outcomes in a manner that exceeds industry standards. These values are embedded within our leadership teams and throughout our employee network and supply chain.
This holistic approach gives us our sustainable edge, providing ongoing value for a broader spectrum of stakeholders within the community.
By setting ourselves ambitious performance targets we inspire our people to exceed client expectations with innovative thinking, collaboration and our ‘can do’ expertise.
When we outperform like this we bring value to our clients, optimise their returns and create opportunity. That’s how we add tangible, sustainable value to their projects.
Multiplex understands the importance of strong, flexible working relationships between the client, consultant, contractor, sub-contractors and workforce and takes a collaborative approach for every project.
Teams are set up to discuss best for project outcomes, rather than singular entity objectives, and we work with the client to set goals and targets for delivery. Relationships are formed to ensure risks are identified and innovative solutions are delivered – all through optimum use of resources.
This same approach encompasses our accredited quality (AS 9001), safety (AS4801) and environmental (ISO 14001) systems that are underpinned by three key pillars:
- Focusing on the long term, whole of project life
- Focusing on upstream control of critical elements through rigorous analysis of risks and opportunities
- Focusing on closing the gap between concept and work process amidst the variability of behaviour and performance within the industry.
Through extensive research and years of experience, Multiplex recognises the value of planning at every phase of every project. We are able to temper the focus based on both the client’s and project’s needs in order to minimise risk and maximise value. Our strength lies in appropriately applying these principles into a fully integrated management system known as ‘BOS’ – the Multiplex Operating System. This system encompasses not only key certified systems, but also those disciplines that are the cornerstone of our business, including customer relations, operations (including design, programming, logistics) marketing, people, accounting, safety and sustainability. Multiplex has all of these systems working cohesively, meshing as appropriate in order to deliver efficient, consistent and seamless high performance outcomes for our clients.
Employee & Industrial Relations
The business has over 40 years of experience in successfully dealing with industrial relations in the capital cities of Australia. We are able to draw on that experience whilst being very cognisant of the different challenges and organisations relevant to the engineering and infrastructure sector. We have proven our ability to navigate these issues and will utilise best industry practices for project success.
Our projects often become focal points for communities and we recognise the unique position we are in to bridge the gap between industry and community. So we look for ways to use our projects as vehicles to support relevant issues in the communities we work in.
We recognise that by doing so we can also deliver shared value for our clients, by helping to achieve their social aspirations, and for ourselves, by ensuring the longevity of our business.