This same approach encompasses our accredited quality (AS 9001), safety (AS4801) and environmental (ISO 14001) systems that are underpinned by three key pillars:
- Focusing on the long term, whole of project life
- Focusing on upstream control of critical elements through rigorous analysis of risks and opportunities
- Focusing on closing the gap between concept and work process amidst the variability of behaviour and performance within the industry.
Through extensive research and years of experience, Multiplex recognises the value of planning at every phase of every project. We are able to temper the focus based on both the client’s and project’s needs in order to minimise risk and maximise value. Our strength lies in appropriately applying these principles into a fully integrated management system known as ‘BOS’ – the Multiplex Operating System. This system encompasses not only key certified systems, but also those disciplines that are the cornerstone of our business, including customer relations, operations (including design, programming, logistics) marketing, people, accounting, safety and sustainability. Multiplex has all of these systems working cohesively, meshing as appropriate in order to deliver efficient, consistent and seamless high-performance outcomes for our clients.