Protecting and increasing the value of property assets whilst exceeding performance expectations.
The Multiplex Services division provides a range of facilities, property and project management services to clients in the commercial property, infrastructure and residential markets in the Middle East region.
The division was established in 2007 by experienced facilities management professionals from Multiplex Services in Australia, who introduced sophisticated and mature systems and procedures that have been developed by the business through experience of transitioning and operating many large-scale and complex projects in the United Kingdom, and Australia.
We deliver intelligent solutions with commitment, fairness and honesty in partnership with our customers, suppliers and people. Our people have the experience and drive to implement personalised solutions which help our clients meet their business objectives. We are committed to client satisfaction as evidenced by our track record of fostering long-term business relationships and repeat business.
Following the successful establishment of the Services division in Dubai, Multiplex has extended the availability of the division’s facilities management capabilities to clients in Abu Dhabi and Saudi Arabia and has the capacity to meet the needs of target customers in other regional cities.
Unique to the company is our 24/7 Customer Service Centre (CSC) manned by a well-trained team of greater than 14 customer service professionals. Operating from the company’s office in Dubai using state of art advanced CMMS software, the CSC services over 20,000 calls each month responding to emergency calls and service requests from commercial tenants, schools networks and residents in large managed developments.
What we offer:
- Facilities Management Services
- Property Management Services
- Corporate Real Estate Services
- Project Management of Capital Works
- Asset Lifecycle Management
- Maintenance Management
- Specialist Services Management
- Integrated Services Management
- Energy and Utilities Management
- ISO Certified Integrated HSEQ Systems